To browse the E-Store, simply click on the
view our entire online product catalog, or if you would like to
browse a specific
category, select the category from the PRODUCTS list at the left.
To search for a specific item, click on the
type in the name of the item you are looking for at the prompt. When looking for a
replacement part specific to a certain manufacturer, type in the makers name along with
the generic part name. ( i.e. Embury Fuel Cap, or Dietz King, etc..)
To see the contents of your basket, click on the
located at the top of the E-Store pages. You may adjust quantities and delete items
from the Basket contents page prior to checking out.
To view the various shipping options and costs,
after selecting the items you wish to order, click on the
located at the top of the E-Store pages. Fill in your information and proceed to the
next page so that the online system can calculate the shipping cost to your address.
You must provide a valid e-mail address to avoid a
delay in processing your order.
COMPLETING THE TRANSACTION
To complete the transaction, select an appropriate shipping method. For orders shipped to Alaska or Hawaii, you must choose the "Priority Mail to Alaska or Hawaii" option. For orders shipped to Canada, you must choose the "Priority Mail to Canada" option. For all other orders shipped outside of the U.S., you must choose "Priority Mail International." You must then select the payment method, (Check/Money Order, Visa, M/C, Discover, or American Express) and proceed to the next
(Secure) page to input your payment information. If you prefer to telephone your credit card information, select the "Check/Money Order" option, and use "999999" as the check number to indicate your intention to pay be credit card. Your order will be confirmed via e-mail, so be sure that your e-mail address is correct. Most orders for stock items are shipped within 24 to 72 hours. Custom or special order items, including but not limited to electric lanterns, street lamps, street lamp tanks, etc., can take 2 weeks to 4 weeks or longer to ship.
Tracking numbers are sent automatically for orders shipped via UPS, (United Parcel Service,) and FedEx directly from the shipping company. If you have not received a tracking number within 2 business days of placing your order, check your e-mail's "Spam" folder. We must have your correct e-mail address, or you will not receive a tracking number.
Tracking Numbers for orders shipped via U.S. Postal Service are not offered by the U.S.P.S. and are not available.
Shipments va FedEx may be tracked at:
FedExTracking Shipments via UPS may be tracked at:
W.T. KIRKMAN LANTERNS
Ramona, San Diego
County, California 92065
This Page Updated on June 25, 2012